Privacy Policy
This Privacy Policy describes how Sletta ("we", "us") collects, uses, and discloses your personal information when you visit or make a purchase from our store. We ship to the United States, Canada, the United Kingdom, Australia, and New Zealand, and this policy explains the rights available to customers in each of those regions.
Information we collect
When you visit our store, we collect certain information about your device and your interaction with the store ("Device Information"), including your browser, IP address, time zone, and some of the cookies installed on your device. When you make a purchase or attempt to make a purchase, we collect your name, billing address, shipping address, payment information, email address, and phone number ("Order Information").
How we use your information
We use Order Information to fulfil orders placed through the store (including processing payment, arranging shipping, and providing invoices and order confirmations), to communicate with you, to screen orders for potential risk or fraud, and — where you have opted in — to send you marketing communications. We use Device Information to help us screen for potential risk and fraud and to improve and optimise our store.
Sharing your information
We share your personal information with service providers who help us operate the store: Shopify Inc., which powers our online store; payment processors, who handle your payment securely (we never store full card details); and shipping carriers, who deliver your order. We may also disclose information to comply with applicable laws and regulations or lawful requests.
International transfers
Because we serve customers across several countries and use service providers based in different regions, your personal information may be transferred to and processed outside your country of residence, including in the United States. Where required by law, we rely on appropriate safeguards for these transfers.
Cookies
We use cookies and similar technologies to run the store, remember your cart, understand how visitors use the site, and (with your consent where required) support marketing. You can control cookies through your browser settings. For details, please see our Cookie Policy.
Your privacy rights
Wherever you live, you can contact us at info@getsletta.com to access, correct, or delete the personal information we hold about you, or to opt out of marketing emails. Depending on your location, you may have these additional rights:
United States. Residents of California and other states with comprehensive privacy laws may have the right to know what personal information we collect and how it is used, to request deletion or correction, to opt out of the "sale" or "sharing" of personal information and targeted advertising, and not to be discriminated against for exercising these rights. To opt out of data sharing for targeted advertising, use our Your Privacy Choices page. We honour Global Privacy Control signals where required.
United Kingdom. Under UK data protection law you have the right to access, rectify, erase, restrict, or object to our processing of your personal information, and to data portability. You may also lodge a complaint with the Information Commissioner's Office (ico.org.uk).
Canada. Under PIPEDA and equivalent provincial laws, you may request access to the personal information we hold about you and ask us to correct it. Complaints may be directed to the Office of the Privacy Commissioner of Canada (priv.gc.ca).
Australia. Under the Privacy Act 1988 and the Australian Privacy Principles, you may request access to and correction of your personal information, and complain to the Office of the Australian Information Commissioner (oaic.gov.au) if you are not satisfied with our response.
New Zealand. Under the Privacy Act 2020 you have the right to access and correct your personal information, and to complain to the Office of the Privacy Commissioner (privacy.org.nz).
Data retention
When you place an order, we retain your Order Information for our records unless and until you ask us to delete it, subject to legal record-keeping requirements.
Children
Our store is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us and we will delete it.
Changes
We may update this policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons.
Contact us
For questions about this Privacy Policy or our privacy practices, email us at info@getsletta.com.